Privacy Policy

1. Information We Collect

When you sign in using Google, we collect your name, email address, and profile picture to create and manage your account. We also collect usage data related to the transcriptions you perform.

2. How We Use Your Data

We use your information to:

• Provide and improve our transcription services.
• Manage your credit balance and transaction history.
• Communicate important service updates.
• Prevent fraud and abuse of the Service.

3. Data Retention

We store your transcription history (project names, dates, and transcript data) to allow you to access them later via your dashboard. You can delete individual projects at any time, which permanently removes them from our database.

4. Third-Party Services

We use third-party providers for specific functions:

• BetterAuth: To handle secure user authentication.
• MongoDB: To store user profiles and project metadata.
• Polar: To process secure payments and manage subscriptions.
• YouTube API: To fetch metadata necessary for transcription.

5. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to access, correct, or delete your personal data. You can manage your account and transcription history directly from your dashboard. For further assistance, contact our support team.